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Home Page > Tenant FAQ's > Report a fault

Report a fault

Please complete the form below or alternatively call the relevant number. Thank you.

Concierge
Monday - Saturday 08:00 - 16:00, Sunday 11:00 - 15:00
Telephone: 0845 168 1894 or 07851 859548

Security
Monday - Sunday 06:00 - 17:30 Telephone: 07878 568834
Monday - Sunday 18:00 - 05.30 Telephone: 07770 849666

Electrical & Plumbing
Emergency out of hours only Telephone: 07748 244733

Polite notice: The fault report form only relates to tenancies from Velocity Management. If you let from a private landlord then please contact them directly.


Name
Telephone number
Email
Report type of fault
Description of fault
Select Apartment number (V1 City Point)
Select Apartment number (V3 Velocity Village)
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